Cancellation Policy for Allied Healthcare Services
‍At Allied Healthcare LLC, we are committed to providing the best possible care to all our patients. In order to do so, we require sufficient notice to accommodate other patients who may need to schedule an appointment. Please review the following cancellation policy carefully.

‍Cancellation & Rescheduling Policy:
New Clients:
If you cancel or reschedule your appointment less than 24 hours before the scheduled time, a cancellation fee of $185 will be charged to your account.

‍Established Clients:
If you cancel or reschedule your appointment less than 24 hours before the scheduled time, a cancellation fee of $105 will be charged to your account.

‍Required Notice:
‍A minimum of 24 hours' notice is required for cancellations or rescheduling. Notice must be provided during regular business hours to be considered valid.

‍No-Show Policy: If you fail to show up for a scheduled appointment without prior notice, the cancellation fee will still apply as outlined above.

‍Special Circumstances:
‍We understand that emergencies and unforeseen events can occur. If you are unable to provide 24 hours’ notice due to extenuating circumstances, please contact us immediately to discuss potential flexibility in our policy.

‍Legal Disclaimer:
‍This cancellation policy is in accordance with the laws and regulations of the state of Colorado regarding healthcare services. We reserve the right to modify or update this policy as needed to comply with applicable state laws and regulations. All fees will be billed directly to the patient or the responsible party on file. Payment is required upon receipt of the invoice. We appreciate your understanding and cooperation, as it allows us to continue providing timely care to all our patients. If you have any questions regarding this policy, please do not hesitate to contact our office.

At Allied Healthcare, we operate as a direct care payment office. As such, all payments for services rendered are due at the time of service. We do not bill insurance companies directly. Instead, we provide the necessary documentation to assist our clients in submitting claims to their insurance providers for reimbursement.

‍Payment Policy:
Payment is required at the time of service for all treatments, appointments, and services provided.We accept various forms of payment, including credit/debit cards, checks, and cash.

‍Insurance Claims Assistance:
‍We do not directly bill any insurance providers. We offer necessary documentation (such as receipts, codes, and invoices) clients can use to submit to their insurance for reimbursement. These documents are available upon request only, and can be requested from our office staff. Requests for documents are processed within 72 hours of submission.

‍Important Notice:
‍Please be aware submission of documents to your insurance provider does not guarantee reimbursement, as the final decision is at the discretion of your insurance company. It is the client's responsibility to verify coverage, benefits, and any out-of-pocket expenses with their insurance provider prior to receiving services. If you have any questions regarding our billing and payment policies, or if you would like to request necessary documentation for insurance reimbursement, please contact our office. We appreciate your understanding and cooperation in our payment and billing process.

Privacy Policy for Allied Healthcare
‍At Allied Healthcare, we take your privacy and the confidentiality of your personal health information very seriously. We are fully committed to protecting your sensitive information in accordance with applicable privacy laws and regulations.

‍Access to Personal Information:
‍Your private health information is not accessible to any individual, organization, or institution without your explicit consent.

Access to your private information is allowed only when authorized by you in two distinct ways:

‍Request from an Institution or Business:
If an institution or business requests your information, they must submit a formal request that includes proper documentation signed by both the institution and you, the client. This ensures that any release of information is fully authorized by you.

‍Client-Requested Release:
f you personally request your health information, you will need to provide a signed authorization on the documentation provided by Allied Healthcare. This additional signature confirms your request and allows us to release the information to you or any designated third party.

‍Your Privacy is Our Priority:
‍We take all necessary steps to safeguard your personal health information and will never disclose it without your clear, written consent. We adhere strictly to all privacy regulations to ensure that your information remains secure and confidential at all times.

At Allied Healthcare, we respect your right to privacy and are dedicated to providing a safe and secure environment for your personal and health-related information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact our office. Thank you for trusting us with your care.

Informed Consent Policy for Allied Healthcare
‍At Allied Healthcare, your safety and well-being are our top priorities. As part of our commitment to providing the highest standard of care, it is important that you, as a client, fully understand and agree to the treatments you will be receiving.

‍Informed Consent Requirement:
All clients must provide and sign an informed consent for each treatment received at our clinic. This ensures that you are fully aware of the nature of the treatment, any potential risks, and the expected benefits.

‍Consent must be signed prior to receiving any treatment.
We will not proceed with any procedure, therapy, or service without your signed acknowledgment. This consent form provides essential information to help you make an informed decision about your healthcare and ensures that you are aware of your rights and responsibilities during the treatment process.

Your informed consent is crucial to maintaining an open, transparent, and collaborative relationship between you and your healthcare providers. If you have any questions or concerns about the consent form or the treatments being offered, please do not hesitate to ask. Our team is here to guide you through the process and ensure that you are comfortable with all aspects of your care.

Thank you for your cooperation and for choosing Allied Healthcare for your treatment needs.

Expectations and Rights
Clients are expected to maintain proper hygiene and refrain from the use of illegal drugs or alcohol before their session, as such substances may compromise the safety and effectiveness of treatments, including massage therapy.

Both clients and therapists are expected to uphold a professional standard of conduct. This includes refraining from any behavior of a sexual nature, including sexual jokes, inappropriate nicknames, or immodest actions. Any sexual behavior by the therapist toward the client will result in immediate termination of the therapist’s employment and may lead to a formal complaint filed with the state massage board, potentially resulting in the loss of the therapist's license. Likewise, any sexual behavior by the client toward the therapist is deemed inappropriate and will result in the immediate termination of the session, with refusal of future services.

Clients are entitled to receive professional, timely service in an environment that is clean, private, and safe. Client information will not be shared with the public or any other healthcare providers without written consent from the client. However, a court of law may order the release of healthcare records as part of a legal proceeding.

Therapists are legally obligated to report any suspected abuse of a child, elderly individual, or person with physical or mental challenges, if such information is disclosed during a session. Additionally, therapists must report any threats of self-harm or harm to others to the appropriate authorities.

Clients have the right to terminate the session at any time if they feel uncomfortable or dissatisfied. If a client is dissatisfied with the services provided, they are encouraged to contact the clinic owner directly. Formal complaints may be filed with the Colorado State Medical Board.

HIPAA Compliance and Patient Consent Forms

Our Notice of Privacy Practices provides detailed information regarding how we may use or disclose your protected health information (PHI). This notice also includes a section outlining your rights under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). By signing this consent form, you acknowledge you have reviewed the Notice of Privacy Practices prior to providing your signature.

Notice of Changes:
The terms of our privacy practices may change over time. If any modifications are made, we will notify you at your next visit and request an updated signature with the new date.

Patient Rights:
Under HIPAA, you have the right to request restrictions on how your PHI is used or disclosed for purposes of treatment, payment, or healthcare operations. While we are not obligated to agree to these restrictions, we will honor any agreed-upon limitations if accepted.

HIPAA Use and Disclosure:
HIPAA allows us to use your protected health information for treatment, payment, and healthcare operations purposes. By signing this form, you consent to the use and disclosure of your PHI for these purposes and acknowledge that your information may be used anonymously in publications, where applicable.

Revocation of Consent:
You have the right to revoke this consent at any time by providing written notice, signed by you. However, please note that such revocation will not apply retroactively to any disclosures made prior to your revocation.

By signing this form, you acknowledge and understand the following:
Your protected health information may be used or disclosed for treatment, payment, or healthcare operations.

Our practice reserves the right to change our privacy practices, as allowed by law, and will provide you with updated information.

You have the right to request restrictions on the use or disclosure of your PHI, but our practice is not required to agree to such restrictions.

You have the right to revoke this consent at any time in writing, and upon doing so, all further disclosures of your PHI will cease, but prior disclosures will not be affected.

The practice may require you to sign this consent as a condition of receiving treatment.

By signing this form, you are acknowledging that you understand and agree to the terms outlined above, in accordance with HIPAA regulations and the applicable laws of the State of Colorado.

1. Products (Rehab & Home Exercise Equipment)
Refunds are accepted for physical products provided the following conditions are met:
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- The product has not been used
- The original packaging is intact, unopened, and unaltered
- The return is initiated within 14 days of purchase

Upon verification, a full refund will be issued using the original form of payment. Please note that return shipping costs are the client's responsibility unless the item is damaged or defective upon receipt.

2. Supplements
Due to safety and quality control, supplements are not eligible for refund or return unless:
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- The product is covered under the manufacturer's satisfaction guarantee
- The return complies with the terms of that specific policy.
- We will honor the manufacturer's refund or replacement procedure in such cases.

3. Prepaid & Provided Healthcare Services
All sales of healthcare services, including single visits, packages, and unlimited plans, are final and non-refundable. Numerous individual factors influence healthcare outcomes,and as such:
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- We do not guarantee specific results or outcomes.
- The effectiveness of care varies by individual, and results may not be immediate or assured.
- By engaging in care at Allied Healthcare, clients acknowledge healthcare services are not guaranteed 100% effective for every individual and are provided in good faith based on clinical best practices.

Questions or Concerns?
For purchase or return eligibility inquiries, please get intouch with our front desk or email us at office@myalliedhealthcare.com

We are committed to supporting you within the framework of this policy and are always happy to assist you.